Refund policy
In-stock items purchased from Salt by The Caza Project may be returned for store credit, or exchanged, within 14 days of shipping receipt. Please contact info@saltbythecazaproject.com to request a return authorization. All items must be returned in their original, unused condition, inclusive of all original packaging.
All made-to-order items and ‘Last Chance’ items are FINAL SALE - they may not be returned for store credit and are ineligible for exchange.
Any damaged or broken items must be reported to Salt by The Caza project upon receiving - we will do our best to offer a replacement on the item if it is available. All return shipping costs are the responsibility of the customer and are unfortunately not eligible for store credit. We do not provide return labels or cover return costs. Salt by The Caza Project is not responsible if the returned package is lost in transit - we recommend you pay to insure and track your package through your chosen carrier.
We pride ourselves on curating a selection of artisanal works from makers around the world. Due to the handmade and organic nature of many of the materials our artisan’s use, we are unable to offer returns for inconsistencies in grain or patterns. These unique markings are natural characteristics to the materials that we celebrate, and hope you do as well.
All made-to-order items and ‘Last Chance’ items are FINAL SALE - they may not be returned for store credit and are ineligible for exchange.
Any damaged or broken items must be reported to Salt by The Caza project upon receiving - we will do our best to offer a replacement on the item if it is available. All return shipping costs are the responsibility of the customer and are unfortunately not eligible for store credit. We do not provide return labels or cover return costs. Salt by The Caza Project is not responsible if the returned package is lost in transit - we recommend you pay to insure and track your package through your chosen carrier.
We pride ourselves on curating a selection of artisanal works from makers around the world. Due to the handmade and organic nature of many of the materials our artisan’s use, we are unable to offer returns for inconsistencies in grain or patterns. These unique markings are natural characteristics to the materials that we celebrate, and hope you do as well.